Exchange Policy
At Kyarnmode, each piece is designed with care and attention to detail. If something doesn’t meet your expectations, we’re here to ensure a smooth and easy exchange experience.
1. Eligibility for Exchange
We accept exchange requests within 2 days of delivery.
To be eligible, items must be:
- Unused, unworn, and not washed
- In their original condition with all tags attached
- Returned with original packaging
2. Non-Exchangeable Items
The following items are not eligible for exchange:
- Products purchased during sale or promotional offers
- Customized or made-to-order items
- Items marked as non-exchangeable on the product page
3. Exchange Process
To initiate an exchange:
- Contact us within 2 days of receiving your order
- Share your order number along with the reason for exchange
- Our team will guide you through the next steps
Once your request is approved:
- You may be required to self-ship the product, or
- Opt for reverse pickup (subject to availability)
4. Exchange Options
You may choose to:
- Exchange for a different size of the same product
- Exchange for another product of equal or higher value (price difference, if applicable, must be paid)
5. Quality Check
All returned products will undergo a quality inspection.
The exchange will be processed only after the item passes this check.
6. Shipping Charges
- Return shipping costs are to be borne by the customer, unless the product received is defective or incorrect
- Shipping charges (if any) for the exchanged product may apply
7. Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect item:
- Inform us within 48 hours of delivery
- Share clear images or videos for verification
- We will arrange an exchange at no additional cost
Contact Us
For any exchange-related assistance, feel free to reach out:
Email: kyarnmode@gmail.com